It’s an important part of the election official’s job to provide responses to the public’s questions. These questions should be welcomed and responded to promptly. Preparing for information requests and having a plan & process in place is critical.

Two next steps.
Have a unified, secure environment for your elections data. Information about election officials, election equipment and election locations should all be in one environment. As information and changes in one area affects others, allow technology to make the downstream changes. This helps avoid redundancy and error, creating a more efficient and effective process.
Have an easy to access FOIA process. The TRUST the public has is built through quick responses to inquiries.

Having these solutions in place will make the response to requests easier and allow TRUST to grow with your citizens.